Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
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Alex A. Innis

Montego Bay,Jamaica

Summary

Detail-oriented professional with expertise in Microsoft Office Suite and computer repairs. Proven ability to troubleshoot technical issues and ensure vehicle safety, ready to contribute to operational efficiency.

Overview

15
15
years of professional experience

Work History

Box Truck Driver

ASA Logistics
Freeport, Jamaica
07.2023 - Current
  • Inspect box truck before and after the trip, and record any defects found
  • Safely assist in loading and unloading delivery items and ensure proper handling
  • Monitor road conditions and watch for traffic congestion.

Volunteer

Bally Performance Garage
, Jamaica
01.2018 - Current
  • Change engine oil, transmission oil and gear oil
  • Removal, repair and replacement of gearbox
  • Basic repair of motor vehicle engine and engine mounting for stability
  • Changing of control arm, strut, stabilizer bar, linkage, clutch disc etc.

Information Technology (IT) Support Agent

Conduent - Xerox Corporation
Freeport, Jamaica
11.2011 - Current
  • Receive and handle inbound and outbound calls from Xerox clients
  • Remotely conduct troubleshooting of client's laptop or mobile phone to ascertain problem
  • Installed company software on mobile phones and laptops
  • Install computer drivers and set-up network connectivity
  • Reset or change network adapter settings

Tractor/Trailer Driver

Anderson's Haulage Services Ltd.
Freeport, Jamaica
12.2020 - 07.2023
  • Inspect trailer before and after the trip, and record any defects found
  • Pick-up container at named location and transport cargo to customers in a safe and timely manner
  • Follow road safety and accident procedures as necessary for personal, public and environmental safety

Sales Clerk

Best Value Superstore and Retail Center
Montego Bay, Jamaica
07.2010 - 08.2010
  • Maintained positive business relationships to ensure future sale
  • Expedited the resolution of customer problems or concerns about products, prices and availability maximize satisfaction
  • Assembled domestic standing and wall-mounted fans, bicycles, tables and chairs and check for defects

Education

Certificate of Completion - Commercial Tractor/Trailer Driver Training

Drive A-SPEC Driving School
St. Ann
11.2020

Certificate of Completion - CISCO Certified Network Administrator

HEART College of Innovation and Technology
St. James
08.2014

Certificate of Competency - Air Conditioning and Refrigeration Level 2

HEART Trust/NTA Granville Vocational training Centre
St. James
03.2014

High School Diploma - 7 CSEC passes

William Knibb Memorial High School
Trelawny
06.2011

Skills

  • Microsoft Office Suite
  • Word
  • Excel
  • Access
  • Publisher
  • computer reprogramming
  • Computer Repairs
  • Replace hard drive
  • ROM memory
  • Network Hardware
  • Connecting
  • Routing
  • Vehicle inspection
  • Customer Service
  • Handle customer complaint
  • Instruct clients
  • Software troubleshoot

References

Available upon request

Volunteer Experience

Bally Performance Garage, St. James, 01/01/18, Present, Change engine oil, transmission oil and gear oil, Removal, repair and replacement of gearbox, Basic repair of motor vehicle engine and engine mounting for stability, Changing of control arm, strut, stabilizer bar, linkage, clutch disc etc.

Timeline

Box Truck Driver

ASA Logistics
07.2023 - Current

Tractor/Trailer Driver

Anderson's Haulage Services Ltd.
12.2020 - 07.2023

Volunteer

Bally Performance Garage
01.2018 - Current

Information Technology (IT) Support Agent

Conduent - Xerox Corporation
11.2011 - Current

Sales Clerk

Best Value Superstore and Retail Center
07.2010 - 08.2010

Certificate of Completion - Commercial Tractor/Trailer Driver Training

Drive A-SPEC Driving School

Certificate of Completion - CISCO Certified Network Administrator

HEART College of Innovation and Technology

Certificate of Competency - Air Conditioning and Refrigeration Level 2

HEART Trust/NTA Granville Vocational training Centre

High School Diploma - 7 CSEC passes

William Knibb Memorial High School

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Alex A. Innis