Aleisha Edwards
Kingston
Summary
I have obtained over ten years sufficient experience in the technology, pharmaceutical and business sectors; gaining professional skills and qualifications to provide exceptional customer service and consistent quality work throughout the years. Talented at planning and creating graphics for websites . Six years Accomplished Graphic Artist and Website Developer, with front-end development experience supporting engagement with customers. Consistently employed understanding of user psychology throughout design process. Practiced expert in design and implementation of frameworks. Passionate about implementing scalable solutions, user friendly use and designs. Efficient problem solver with skills in teamwork and delivering projects on time.
Overview
14
14
years of professional experience
Work History
UI and UX Designer
CREATIVE SOLUTIONZ & CREATIVE DEALS
01.2018 - Current
- Worked closely with UX and product teams to define visual and functional requirements.
- Customer Satisfaction 97%. Worked on over 48 Projects.
- Used wireframes, mock-ups and prototypes to establish user interface design and architecture.
- Collaborated with teammates to deliver valuable features meeting business and customer needs.
- Built highly functional web applications using JavaScript, HTML and CSS.
- Worked with design teams, project managers and business analysts to create intuitive and easy-to-use software.
- Designed UIs within frontend web frameworks, exploiting associated templates and tools to shorten development times.
- Converted abstract ideas and requirements into user personas and storyboards.
- Communicated with product managers and UX designers to translate project requirements and business objectives into polished user interfaces.
- Recommended design changes and iterative updates to IT manager.
- Conducted live user testing of components and functionality to evaluate effectiveness of designs and enhancements.
Graphics Designer & Website Designer
DISPATCH LOGISTICS
12.2021 - 12.2022
- Designed creative digital displays used in online advertising for local businesses.
- Created digital image files for use in digital and traditional printing methods.
- Put together videos for social media, advertising, and informational purposes.
- Worked with clients to gather and define requirements, establish scopes, and manage project milestones.
- Applied knowledge of production to create high-quality images.
- Developed display, marketing, and packaging materials to support product branding strategies.
- Completed final touches for projects before rollout.
Graphics Designer/Developer
BERT CHIN AND ASSOCIATES
01.2018 - 12.2022
- Completed final touches for projects before rollout.
- Designed creative digital displays used in online advertising for local businesses.
- Created digital image files for use in digital and traditional printing methods.
- Put together videos for social media, advertising, and informational purposes.
- Applied knowledge of production to create high-quality images.
- Developed display, marketing, and packaging materials to support product branding strategies.
Order Processing Representative
NATIONAL HEALTH FUND
02.2016 - 07.2017
- Telephone: (876) 354-6188/383-6429/ 944-3779
- Ms
- Dollis Campbell
- Justice Of the Peace
- Telephone: (876) 369-5554
- Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
- Processed and handled customer complaints, answering questions and providing alternative solutions.
- Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.
- Utilized customer service software to accurately enter customer data, process orders and update customer records.
Online CSR & Sales Marketer
INSTITUTE OF CHARTERED ACCOUNTANTS OF JAMAICA
09.2014 - 10.2016
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Executive Assistant/SupervisorAdministrative
ANDRE'S AUTO
10.2009 - 01.2011
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Answered high volume of phone calls and email inquiries.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Worked with senior management to initiate new projects and assist in various processes.
- Filed paperwork and organized computer-based information.
- Created and managed office systems to efficiently deal with documentation.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Assistant Cook/ Event organizer
IVY'S CATERING
01.2012 - 11.2013
- Prepared food orders to support waitstaff and other team members.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Worked with chef to prepare daily food specials and other supplies.
- Portioned meals according to recipe specifications, limiting kitchen waste.
- Worked on salads, desserts and meat preparation to increase kitchen speed.
- Prepped ingredients using blenders, mixers and slicers to achieve recipe requirements.
- Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared and cooked meals according to recipes and customer specifications.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Education
ASSOCIATE/CERTFICATION - Graphic And Website Design
VECTOR TECHNOLOGY INSTITUTE
Kingston, Jamaica12.2018
Certification - Computer Networking And Telecommunications
WUHAN RESEARCH INSTITUTE
Wuhan, Wuchang, China.06.2015
High School Diploma -
Ardenne High School
Kingston, Jamaica07.2009
Skills
- Web Traffic
- Material Packaging
- Information Technology
- Business Development Understanding
- Designing Development Projects
- Digital Advertising
- Business Tracking
- Data Integrity
- Office Administration
- Promotional Materials Development
- Social Media Platforms
- Design and Development
- Adobe Creative Suite
- Website Graphics
- Web Applications
- Selling and Influencing
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 95% customer satisfaction by annual performance report
- Resolved product issue through consumer testing.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
INTERNSHIPS/QUALIFICATIONS
COLLECTOR OF TAXES
CONSTANT SPRING
Kingston, St. Andrew
Filing/ Administrative clerk,
Data entry clerk
Jun 2011 – Aug 2011
SCIENTIFIC RESEARCH COUNCIL
(MR. JASON GRANT / M.I.S
Kingston, St. Andrew
M.I.S Technical Assistant (contract)
Jun 2014 - Sep 2014
E-LEARNING JAMAICA
Kingston, St. Andrew
Administrative Assistant
Jun 2013 – Jul 2013
REFERENCE
Mr. Ande ward
Director
Ward Renovations
Telephone: (876) 369-9113/ 876-537-3569
Mr. Andre Hylton
Managing Director
Andre’s Auto Supplies
Telephone: (876) 354-6188/383-6429/ 944-3779
Ms. Dollis Campbell
Justice Of the Peace
Telephone: (876) 369-5554
Additional Information
For Request of Portfolio, Please send an email or call.
Timeline
Graphics Designer & Website Designer
DISPATCH LOGISTICS
12.2021 - 12.2022
UI and UX Designer
CREATIVE SOLUTIONZ & CREATIVE DEALS
01.2018 - Current
Graphics Designer/Developer
BERT CHIN AND ASSOCIATES
01.2018 - 12.2022
Order Processing Representative
NATIONAL HEALTH FUND
02.2016 - 07.2017
Online CSR & Sales Marketer
INSTITUTE OF CHARTERED ACCOUNTANTS OF JAMAICA
09.2014 - 10.2016
Assistant Cook/ Event organizer
IVY'S CATERING
01.2012 - 11.2013
Executive Assistant/SupervisorAdministrative
ANDRE'S AUTO
10.2009 - 01.2011
ASSOCIATE/CERTFICATION - Graphic And Website Design
VECTOR TECHNOLOGY INSTITUTE
Certification - Computer Networking And Telecommunications
WUHAN RESEARCH INSTITUTE
High School Diploma -
Ardenne High School
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