Aldene Anderson-Hewitt
Lot 25 Hartwell Gardens, May Pen Clarendon,Jamaica
Summary
Dedicated Personal Banker with 18+ years of experience in the banking industry. Proven track record of building client relationships and providing tailored financial solutions. Proficient in research and data analysis to assist with development and implementation of solutions to promote and enhance customer experience.
Overview
20
20
years of professional experience
Work History
Personal Banker
National Commercial Bank Jamaica Ltd
May Pen, Jamaica
10.2012 - Current
- Engage with affluent clients to understand their financial objectives, build long-term relationships, grow the customer portfolio, analyze financial information, and provide sales and service support.
Lobby Manager/Customer Service Representative
National Commercial Bank Jamaica Ltd
May Pen, Jamaica
11.2004 - 09.2012
- Manage customer flow, monitor service areas, improve customer service, cross-sell banking products, and assist in branch service quality.
Education
Master of Business Administration -
Edinburgh Napier University
Scotland, United Kingdom07-2024
Licensed Real Estate Salesman -
Real Estate Training Institute
11-2018
Bachelors Degree in Business Administration with Major in Finance and Minor in International Business -
University of Technology
237 Old Hope Road, Kingston 6, Jamaica05-2004
Skills
- Selling and negotiation techniques
- Proficient in the use of due diligence tool
- Proficient in the use of computer applications
- Application of financial analysis techniques and tools
- Customer Centric Mindset
- Attentive to details
- Self-motivated and result driven
- Team Player
- Credit analysis
- Communication
- Portfolio Management
Highlights
- People & Culture Champion 2023-2024
- Top PFO for Ascend Sign-Up FY 2020/2021
- Branch OHI Champion 2020-2021
- Member of the Prestigious Diamond Club for FY 2016/2017
- Awarded a place in the Top 12 Personal Banker in the NCB Group 2011-2012
- Sales and Service Award September 2007
- Sales and Service Award March 2006
References
References available upon request.
Timeline
Personal Banker
National Commercial Bank Jamaica Ltd
10.2012 - Current
Lobby Manager/Customer Service Representative
National Commercial Bank Jamaica Ltd
11.2004 - 09.2012
Master of Business Administration -
Edinburgh Napier University
Licensed Real Estate Salesman -
Real Estate Training Institute
Bachelors Degree in Business Administration with Major in Finance and Minor in International Business -
University of Technology
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