AKEIM NUGENT

System Controller/Grid Operator – Electrical Distribution
Ontario, Canada
Ensured safe, reliable, and cost-effective operation of the provincial electric power system in compliance with regulatory standards.

• Operated Ontario’s electric distribution system to maintain grid stability and regulatory compliance (OEB guidelines).
• Monitored system loading/performance and initiated corrective actions to prevent service disruptions.
• Aided in planning and implementing isolation and work protection measures for scheduled and emergency maintenance.
• Dispatched and coordinated field crews for routine and urgent operational tasks maintaining 100% grid reliability during shifts.
• Scheduled and oversaw switching operations to support maintenance and restore service during outages.
• Assessed system performance and recommended infrastructure upgrades to improve safety, reliability, and efficiency.
• Collaborated with engineering teams to improve incident response and reduce system downtime.
• Participated in team-based operational reviews to identify and correct inefficiencies in network operations and emergency protocols.
• Documented SOP deviations and proposed process enhancements to support continuous improvement.
• Utilized ADMS and GIS tools to optimize workflows and accelerate outage response.

Plant Supervisor – Biohazard Waste Management
Stericycle, [Toronto, Ontario] | [March 2023- December 2023]
Oversaw facility operations, engineering systems, and logistics at a high-volume regulated waste treatment plant.

• Managed building systems (HVAC, electrical, plumbing, boilers, air systems, generators) and led preventative/corrective maintenance for critical infrastructure.
• Planned and coordinated shipping, handling and logistics of regulated medical waste in compliance with OSHA, EPA, and provincial standards.
• Directed capital projects, facility upgrades, and complex system integrations in collaboration with engineering teams and contractors.
• Supervised 10+ staff and contractors; led training, SOP enforcement, and safety compliance initiatives.
• Implemented energy efficiency and asset reliability improvements; reduced downtime through data-driven root cause analysis.
• Developed performance dashboards and tracked KPIs (throughput, maintenance cycles, energy use) to optimize operations.
• Ensured adherence to corporate HSE policies and led incident response and corrective action planning.

Renewable Energy Operations Supervisor
Jamaica Public Service Company (JPS), Jamaica
Managed operations across multiple renewable energy plants, including wind and hydro facilities island-wide.

• Operated and monitored eight renewable energy plants, ensuring consistent availability and operational efficiency across the island.
• Led and coached multidisciplinary teams, driving performance improvements and maintaining facility uptime at ≥95%.
• Coordinated with engineering and maintenance teams to execute scheduled outages, corrective actions, and reliability enhancements.
• Conducted daily performance reviews, trend analyses, and recommended optimization strategies to improve KPIs.
• Ensured compliance with JPS Grid Code and environmental regulations through daily reporting and audit participation.
• Collaborated with government agencies during critical grid events to maintain national energy stability.
• Developed Excel-based KPI tracking tools, enhancing operational decision-making and response times.
• Operated and maintained machinery and equipment according to strict safety protocols, ensuring efficient and safe production processes.
• Responded to routine and emergency incidents affecting facility operations, the electrical grid, and environmental systems; coordinated substation switching, welfare logistics, and Emergency Operations Center (EOC) activities to safeguard safety and continuity.