AKEEM DOWNS
Kingston,Kingston
Summary
Dedicated Hospitality and Housekeeping Professional with over 10 years of experience in high-volume hotel operations, public area maintenance, room servicing, and team leadership within international brands (Marriott, Pegasus). Proven track record of maintaining exceptional hygiene, safety, and cleanliness standards in fast-paced, physically demanding environments. Skilled in supervising teams, training staff, managing task allocation, and ensuring compliance with quality and sanitation protocols. Highly adaptable, physically fit, and reliable for FIFO/rotational schedules, long shifts, and remote camp living. Seeking FIFO Housekeeping Attendant, Camp Attendant, or Utility roles in Australian mining/resource sites to deliver consistent excellence and support crew well-being.
Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments.
Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Public Area Team Lead Attendant / Houseman
AC Hotel by Marriott
New Kingston, Jamaica
01.2021 - 08.2024
- Led daily public area housekeeping operations for a high-traffic international hotel, ensuring full compliance with Marriott brand cleanliness, hygiene, and quality standards across lobbies, corridors, stairwells, restrooms, and back-of-house areas.
- Supervised and supported housekeeping team members during shifts, assigning duties, monitoring performance, and providing on-the-job training to maintain consistent high standards.
- Performed hands-on room preparation and servicing, including bed making, linen distribution/collection, vacuuming, dusting, furniture arrangement, and deep cleaning to support room attendant efficiency.
- Managed linen inventory, soiled item removal, and waste handling while upholding strict hygiene protocols in a fast-paced environment.
- Recognized multiple times for outstanding performance, reliability, dedication, and teamwork; maintained perfect attendance and contributed to positive team morale under pressure.
Bellman
Jamaica Pegasus Hotel
New Kingston, Jamaica
01.2018 - 01.2018
- Provided professional guest assistance with luggage handling, room delivery, and front-of-house support during peak periods, upholding high standards of courtesy and hotel presentation.
- Collaborated with housekeeping and front-office teams to ensure seamless guest experiences and efficient operations.
Houseman
Jamaica Pegasus Hotel
New Kingston, Jamaica
01.2014 - 01.2018
- Delivered daily housekeeping duties, including room setup, thorough cleaning, public area maintenance, and linen services in a busy 5-star hotel environment.
- Supported full housekeeping team with back-of-house sanitation, supply restocking, and high-volume cleaning tasks while consistently meeting or exceeding productivity and quality targets.
- Awarded Super Stars Award for outstanding performance and commitment to service excellence in the Housekeeping Department.
Security Guard
Real Jamil Hardware
Kingston, Jamaica
01.2012 - 01.2014
- Maintained site security through regular patrols, access control, surveillance monitoring, and safety inspections of premises and equipment.
- Ensured protection of staff, property, and assets in a high-responsibility role, building strong awareness of safety protocols transferable to remote camp environments.
Drywall Construction Worker / Security Guard
Real Mac Construction Company
Kingston, Jamaica
01.2010 - 01.2012
- Assisted with physically demanding construction tasks, including drywall installation, layout, and site preparation while prioritizing job site safety.
- Performed concurrent security duties with patrols and access management, demonstrating reliability in manual labor and safety-focused roles.
Education
High School Diploma -
Papine High School
Kingston, Jamaica07-2008
Skills
- High-standard Housekeeping & Room Servicing (bed making, linen handling, deep cleaning)
- Public Area & Back-of-House Cleaning (lobbies, restrooms, corridors, waste management)
- Team Leadership, Supervision & Staff Training
- Hygiene, Sanitation & Chemical Handling Compliance
- Time Management, Task Prioritization & Productivity in High-Volume Settings
- Guest/Crew Service Excellence & Professional Conduct
- Manual Handling, Physical Endurance & Long-Shift Capability
- Safety Awareness, Site Security & Risk Management
- Cross-Functional Collaboration in Diverse Teams
- Adaptability to Remote/FIFO Rosters & Camp Environments
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance monitoring
- Performance improvement
Accomplishments
- Supervised team of 20 staff members.
- Cleaned an average of 25 rooms per day.
Certification
- Certificate of Recognition – International Housekeeping Week AC Hotel by Marriott – September 2022 & 2023
- Diamond Team Member Nominee – Quarter 1 2022 & Quarter 2 2023 AC Hotel by Marriott
- Super Stars Award – Outstanding Performance in Housekeeping Department Jamaica Pegasus Hotel
- Certificate of Appreciation – Community Service, Homeless Child Care Facility May 2023
- Certificate of Completion – 80 Hours Basic Security Training (Unarmed Guard) Executive Security Management & Administration Ltd. – September 2020
AVAILABILITY & ADDITIONAL INFORMATION
- Fully available for immediate FIFO/rotational deployment (e.g., 2/1, 3/1, 8/6 rosters) and overseas opportunities in Australia.
- Willing to relocate and thrive in remote camp, site-based, or mining village environments.
- Physically fit for demanding manual work, long shifts, and structured schedules.
- Strong commitment to drug/alcohol-free policies, site safety rules, and team-oriented camp living.
- References available upon request.
Languages
English
Full Professional
Timeline
Public Area Team Lead Attendant / Houseman
AC Hotel by Marriott
01.2021 - 08.2024
Bellman
Jamaica Pegasus Hotel
01.2018 - 01.2018
Houseman
Jamaica Pegasus Hotel
01.2014 - 01.2018
Security Guard
Real Jamil Hardware
01.2012 - 01.2014
Drywall Construction Worker / Security Guard
Real Mac Construction Company
01.2010 - 01.2012
High School Diploma -
Papine High School