Akalia Wedderburn
St. Ann,Jamaica
Summary
Hardworking professional with proven excellent customer service skills and multi-tasking techniques in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Banqueting Server/ Function Server
Bahia Principe Hotel & Resort
Runaway Bay P.O; , St. Ann
04.2023 - 12.2024
- Managed food and beverage orders efficiently during peak hours.
- Assisted guests with menu selections and dietary restrictions.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Waitress/ Server
Bamboo Blu
Runaway Bay P.O;, St. Ann
09.2021 - 02.2022
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area and tables.
- Took orders for food and drinks and delivered them to guests.
Home Health Craegiver
Raney Higgins
Retreat Brown's Town, St. Ann
04.2021 - 06.2021
- Offered emotional support and companionship to enhance client well-being.
- Provided assistance to patients with activities of daily living, such as bathing, grooming and toileting.
- Monitored patient vital signs and reported changes to physician or nurse.
Education
Banqueting Server/Function Server Certificate -
St. Monica’s College
Ocho Rios, St. Ann04.2023
Food & Beverage Certificate -
Brown’s Town Community College
Brown's Town,St Ann10.2018
High School Diploma -
Brown's Town High School
Brown's Town, St. Ann07.2017
Skills
- Customer Service
- Team collaboration
- Effective Time Management
- English Language (Fluent)
- Order Management
- Table maintenance
Certification
Banqueting Server/ Function Server Level 1
References
Available upon request
Timeline
Banqueting Server/ Function Server
Bahia Principe Hotel & Resort
04.2023 - 12.2024
Waitress/ Server
Bamboo Blu
09.2021 - 02.2022
Home Health Craegiver
Raney Higgins
04.2021 - 06.2021
Banqueting Server/Function Server Certificate -
St. Monica’s College
Food & Beverage Certificate -
Brown’s Town Community College
High School Diploma -
Brown's Town High School
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