Adrianne Dennis
Mandeville
Summary
A proactive, meticulous and customer-oriented team player, experienced in administrative support tasks, inventory management, and customer service is seeking the position of Regional Sales Supervisor. I am resourceful, and a quick learner and would make a great addition to your team.
Overview
10
10
years of professional experience
Work History
English as A Second Language Teacher
ABIE American Baby English
08.2020 - 02.2024
- Organized and monitored activities such as morning exercise and indoor/outdoor games that stimulate physical, cognitive and social development.
- Hosted Monday morning flag raising activities.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided instructions to children on recognizing shapes, letters, numbers and colors.
- Engaged and lead students in activities such as storytelling, songs, craft and seasonal/end of semester plays/dramas.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of the students. e.g songs , games and quizzes.
- Developed and executed daily lesson plans with changes to capture children's interests and forward said plans to parents daily
- Assisted department head in establishing daily schedules, curriculum, and ESL activities.
English Teacher
Field Education International Training Center
08.2019 - 07.2020
- Analyzed students’ performance by administering standardized tests.
- Participated in staff meetings, school activities, and marketing activities.
- Used audio/video materials and courseware in classes.
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
- Provided instructions to children on recognizing shapes, letters, numbers and colors.
- Facilitated demonstration (demo) lessons.
- Developed and executed daily lesson plans with changes to capture interest in children.
- Kept classroom organized, clean and safe for students and visitors.
Administrative Assistant
Northern Caribbean University
01.2017 - 07.2019
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained departmental administrative files for students and student workers.
- Maintained calendar, scheduled appointments.
- Composed and typed directives, bulletins, schedules, and agendas.
- Made arrangements for meetings and ensured that proceedings are properly recorded.
- Monitored monthly expenditure statements for budgets.
- Completed and processed Student Labour Report for review and approval.
- Typed routine correspondence and reports from dictation or handwritten copy.
- Answered telephone, screened callers, relayed messages, and greeted visitors.
- Operated office equipment such as photocopier, printer, and other standard office equipment.
- Coordinated the servicing of equipment.
- Completed requests for office supplies and equipment as directed, as well as textbook orders, gifts, and other items needed by the Department.
- Corrected typed final exams prior to exam day and invigilated final examinations.
- Prepared faculty contracts.
- Processed graduation applications.
- Processed Special Request Forms and other student-related documents.
- Arranged course outlines to be submitted to the office of Academic Administration.
- Processed student transcripts for transfer credits.
- Updated student’s files with their grades.
- Processed student applications, arranged interviews, created student files, and assigned advisors.
- Scheduled office meetings and client appointments for staff teams.
- Restocked office supplies and placed orders to maintain adequate stock levels.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Team Member -H2B Worker
Six Flags Great Adventure
04.2016 - 11.2016
- Cashier and Food Prep - Best of the West Restaurant.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Trained other staff members to work as cashiers.
- Prepared sandwiches, vegetables, beverages.
- Maintained Dining area and operated deep fryers.
- Prepared food items following standard recipes and procedures.
- Engaged customers to help create a superior food and beverage experience.
- Replaced CO2 tanks and soda syrups when depleted.
- Compiled bank of collected revenue once a predetermined amount of money had been reached.
- Maintained stock levels of cups, lids, straws, and condiments throughout the shift.
- Engaged in suggestive selling and other sales techniques.
Operations Assistant /Filing Clerk/Bearer
Scotia Investments Jamaica Limited
05.2015 - 04.2016
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
- Improved file retrieval efficiency by maintaining an organized and up-to-date filing system.
- Make Cash and non-cash Deposits.
- Deliveries to other banks.
- Process Clients Transaction Request (request for Cheque or statements).
- Direct customer to relevant personnel whether Investment Advisor or Relationship Officer.
- Compile Days Work (printed and verified transactions processed the day before)
- Pull Reports from Data WareHouse
- Using BM+ Banking Software to process Cheques
- Verification of Transaction Listing and E-Gate Report
- Monitor the sequential order of cheques.
Assistant Accounting Clerk
Little Ochie Seafood Restaurant
01.2014 - 12.2014
- Maintained and recorded accounting transactions.
- Completed physical inventory counts each month.
- Manage supply inventory and placed orders.
- Human resource duties - prepared pay slips with necessary tax deductions.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Collaborated with fellow team members on special projects, improving overall department performance.
- Managed petty cash disbursements, maintaining proper documentation and ensuring adequate cash balances at all times.
- Minimized obsolete inventory with regular reviews of product life cycles, sales trends, and customer demands.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
Education
120 Hour TEFL Certificate - English As A Second Language
TEFL Professional Development Institute (Online)
08.2019
Bachelor of Science - Hospitality And Tourism Management
Northern Caribbean University
Mandeville, Jamaica08.2014
Associate’s Degree Hospitality & Tourism Management -
Knox Community College
07.2010
Skills
- Customer Service
- Decision-Making
- Product and service knowledge
- Analytical Thinking
- Upselling and Cross Selling
- Profit and loss understanding
Coreskills
- Computer Skills - Microsoft Office/Power-point/Word/Excel
- Filing
- Strong Communication Skills (verbal and written)
- Resourceful and organized
- Trustworthy
- Self-motivated
- Strong work ethics
- Excellent Time Management Skills
- Cash handling
Timeline
English as A Second Language Teacher
ABIE American Baby English
08.2020 - 02.2024
English Teacher
Field Education International Training Center
08.2019 - 07.2020
Administrative Assistant
Northern Caribbean University
01.2017 - 07.2019
Team Member -H2B Worker
Six Flags Great Adventure
04.2016 - 11.2016
Operations Assistant /Filing Clerk/Bearer
Scotia Investments Jamaica Limited
05.2015 - 04.2016
Assistant Accounting Clerk
Little Ochie Seafood Restaurant
01.2014 - 12.2014
120 Hour TEFL Certificate - English As A Second Language
TEFL Professional Development Institute (Online)
Bachelor of Science - Hospitality And Tourism Management
Northern Caribbean University
Associate’s Degree Hospitality & Tourism Management -
Knox Community College
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