Dynamic professional with expertise in social media monitoring, content review, and customer engagement. Proven track record of executing successful marketing campaigns to enhance online presence.
Overview
3
3
years of professional experience
Work History
Assistant
Mrs. Dalley
Montego Bay, St. James
01.2023 - 08.2025
Streamlined daily scheduling and calendar management to enhance time efficiency.
Entered data into databases accurately and efficiently to ensure reliable information management.
Responded promptly to customer inquiries on social media accounts.
Resolved customer complaints through phone, email, or social media channels.
Executed marketing campaigns to enhance online presence on social media, increasing audience engagement.
Developed strategies that increased followership across various social media platforms.
Monitored competitor activities on social media channels to inform strategic decision-making.
Education
Spanish Language Proficiency - Spanish Language And Literature
University of Havana Spanish Faculty of Spanish
Havana, Cuba
06-2024
Associate of Science -
Lincoln College
Mandeville, Jamaica
01-2023
High School Diploma -
William Knibb Memorial High
Falmouth, Trelawny
11-2020
Skills
Social Media Monitoring
Content moderation
Data Entry & Accuracy
Customer Support Communication
Attention to Detail
Time Management
Problem Solving
Adaptability
Languages
English
Native
Native
Spanish
Upper Intermediate (B2)
B2
Work Preference
Job Search Status
Open to work
Work Type
Contract WorkPart TimeFull Time
Location Preference
Remote
Salary Range
$10/hr - $70/hr
Timeline
Assistant
Mrs. Dalley
01.2023 - 08.2025
Spanish Language Proficiency - Spanish Language And Literature
Administrative Assistant/Case Manager for the Street Outreach Program at EMPOWER225Administrative Assistant/Case Manager for the Street Outreach Program at EMPOWER225