A highly motivated and analytical–driven Economics student with strong analytic abilities with a deep understanding of economic principles, market dynamics and business strategy. Experienced in customer service and office administration.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
The PA Hub
09.2023 - 12.2023
Responded to customer requests for products, services, and company information.
Educated customers about billing, payment processing and support policies and procedures.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Part-time Front Desk Administrator
The University of Technology, Jamaica
01.2022 - 02.2023
Examined, categorized, and sorted incoming documents.
Assisted with data entry and administrative support tasks to help meet team goals.
Maintained log books and spreadsheets documenting file data and storage receipts.
Clerical Assistant/Filing Clerk
Osbourne Store Primary School
07.2022 - 08.2022
Handle routine clerical tasks such as photocopying, scanning, and organizing school materials.
Organize and maintain student records, including enrollment forms, attendance, and academic files.
Help with managing inventory for office and classroom supplies, including keeping stock records
Various Teaching Positions in Grades 4-12 at Springfield, PA & Pittsburgh, PA Districts, UofPghVarious Teaching Positions in Grades 4-12 at Springfield, PA & Pittsburgh, PA Districts, UofPgh
Manager, Quality Assurance at Jamaica Special Economic Zone Authority (JSEZA)Manager, Quality Assurance at Jamaica Special Economic Zone Authority (JSEZA)