Abigail Nembhard
Kingston 6
Summary
PROFILE
A highly motivated and analytical–driven Economics student with strong analytic abilities with a deep understanding of economic principles, market dynamics and business strategy. Experienced in customer service and office administration.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
The PA Hub
09.2023 - 12.2023
- Responded to customer requests for products, services, and company information.
- Educated customers about billing, payment processing and support policies and procedures.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Part-time Front Desk Administrator
The University of Technology, Jamaica
01.2022 - 02.2023
- Examined, categorized, and sorted incoming documents.
- Assisted with data entry and administrative support tasks to help meet team goals.
- Maintained log books and spreadsheets documenting file data and storage receipts.
Clerical Assistant/Filing Clerk
Osbourne Store Primary School
07.2022 - 08.2022
- Handle routine clerical tasks such as photocopying, scanning, and organizing school materials.
- Organize and maintain student records, including enrollment forms, attendance, and academic files.
- Help with managing inventory for office and classroom supplies, including keeping stock records
Education
Bachelor of Science - Economics
University of Technology
Kingston 11-2025
High School - CXC PASSES
Porus High School
Manchester04-2020
Primary School -
Scott’s Pass Primary & Infant
Manchester06-2015
Skills
- Proficiency in using Microsoft Word
- Proficiency in using Excel
- Proficiency in using Powerpoint
- Excellent Customer Service
- Interpersonal skills
- Excellent time management
- Oral Communication Skills
- Written Communication Skills
- Team player
- Critical thinking
- Problem-solving
- Equanimity
Timeline
Customer Service Representative
The PA Hub
09.2023 - 12.2023
Clerical Assistant/Filing Clerk
Osbourne Store Primary School
07.2022 - 08.2022
Part-time Front Desk Administrator
The University of Technology, Jamaica
01.2022 - 02.2023
Bachelor of Science - Economics
University of Technology
High School - CXC PASSES
Porus High School
Primary School -
Scott’s Pass Primary & Infant
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