Summary
Overview
Work History
Education
Skills
Timeline
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Abigail  Hall

Abigail Hall

Portland

Summary

Dynamic professional with a proven track record at Busch Gardens, excelling in team leadership and employee performance management. Skilled in records management and issue resolution, I effectively supervised operations, enhancing delivery accuracy and guest satisfaction. Committed to fostering a motivated workforce while driving operational efficiency.

Overview

4
4
years of professional experience

Work History

Assistant Supervisor ( Merchandise)

Busch Gardens
06.2025 - 06.2026

Supervise the receiving, storage and delivery of products to Busch Gardens and Water Country USA.

Conduct daily pick tickets and review pull and delivery accuracy with employees.

Assist employees with stocking and rotation.

Coach and manage daily work schedules.

Supervise the team and overall operations.

Review daily checklist for vehicle and equipment.

Resolve guest complaints.

Assistant HR Manager

Mavene Laing
11.2023 - 01.2024

Reorganise, categorized and maintain physical personnel files in accordance with the company.

Updated and audited employee payroll record in Microsoft Excel and attendance logs to ensure salary processing.

Accurately inputting hours worked, deductions and employee update in payroll systems.

Assistant Customer Service Representative Assistant

Kadia Grant
07.2022 - 08.2022
  • Managed high-volume multi-line phone system, and routing calls to different departments.
  • Partnered with Loan officers on field visit to perform on-site property inspection and verify asset.
  • Assisted new and existing clients with completing loan applications, ensuring all sensitive personal and financial documentation was accurate and complete.
  • Maintained and updated master Microsoft Excel Spreadsheet to track office supply inventory, ensuring optimal resource level and accurate budget reporting.

Education

Bachelor of Science - Business Studies

College of Agriculture, Science And Education
Port Antonio, Portland
11-2024

Associate of Science - Business Administration

College of Agriculture, Science And Education
Port Antonio, Portland
11-2023

Skills

Records management

Training and mentoring

Sales support

Employee performance management

Employee motivation and discipline

Personnel management

Issue resolution

Task delegation

Team building

Staff motivation and discipline

Customer service

Business administration

Attention to detail

Human resources management

Verbal and written communication

Relationship building

Analytical thinking

Team leadership

Timeline

Assistant Supervisor ( Merchandise)

Busch Gardens
06.2025 - 06.2026

Assistant HR Manager

Mavene Laing
11.2023 - 01.2024

Assistant Customer Service Representative Assistant

Kadia Grant
07.2022 - 08.2022

Bachelor of Science - Business Studies

College of Agriculture, Science And Education

Associate of Science - Business Administration

College of Agriculture, Science And Education
Abigail Hall