Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Job Title
Reference
Timeline
Generic

Abbigail Simms

Saint Ann,Jamaica

Summary

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work History

Restaurant Server

Jewels Paradise Cove
Salem Runaway Bay, Jamaica
12.2022 - 03.2024
  • Stocked server areas with supplies before, during and after shifts.
  • Provided exceptional customer service by efficiently taking orders and ensuring timely delivery of meals.
  • Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
  • Complied with safety procedures when handling food items or cleaning materials.
  • Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windows.

Housekeeper/Room Attendant

Grande Bahia Principe Hotel
Runaway Bay, Jamaica
05.2021 - 11.2022
  • Maintained Cleanliness and attractiveness of guest room, public areas, and hallways, following hotel procedures and standards.
  • Stocked cleaning cart with necessary supplies, resulting in efficient and organized cleaning processes.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Ensured that all health standards were met during cleaning operations.
  • Responded to requests from guests regarding housekeeping needs.

Restaurant Server (Part-Time)

KRW Restaurant & Events Planning
St. Ann's Bay, St. Ann
04.2020 - 04.2021
  • Responded to customer inquiries about menu items or services offered by the restaurant.
  • Maintained positive relationships with co-workers and customers alike through friendly communication.
  • Calculated charges, issued table checks, and collected payments from customers.
  • Adhered to established sanitation standards at all times while serving food or drinks.

Loan Officer Assistant (Part-Time)

Showtime Micro Financial Loan Services
Brown’s Town , St. Ann
06.2020 - 02.2021
  • Answered questions regarding loan status and process from customers, real estate agents, title companies.
  • Maintained customer files in an organized manner to ensure accurate tracking of loans.
  • Maintained a database of current lenders' products and services in order to best meet customer needs.
  • Monitored loan applications for completeness and accuracy prior to submission to underwriting department.

Restaurant Hostess

Royalton White Sands and Blue Waters Hotel
Coopers Pen, Falmouth, Jamaica
12.2018 - 03.2020
  • Greeted and seated guests promptly, ensuring a welcoming and efficient dining experience.
  • Managed guest reservations and waitlists to optimize seating arrangements and minimize wait times.
  • Communicated effectively with staff and guests to maintain high service standards.
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.

Education

Caribbean Secondary Examination Council, City & Guilds - General Studies, Business, Sciences,

Marcus Garvey Technical High School
St. Ann’s Bay , St. Ann
09.2013 - 07.2018

Hospitality Services (NVQ-J) Level 2 - Food and Beverage, Housekeeping, Front Desk/Guest Services, Food Preparation

College of Hospitality and Vocational Skills
St. Ann’s Bay , St. Ann
09.2018 - 11.2018

NCTVET - Data Entry (Level 2) - Crash Course

HEART TRUST NTA
St. Ann’s Bay , St. Ann

Skills

  • Communication Skills
  • Detail Orientation
  • Customer Service
  • Time Management
  • Flexibility
  • Interpersonal Skills
  • Problem Solving
  • Guest Service

Hobbies and Interests

  • Writing
  • Singing
  • Journaling
  • Reading

Languages

English, Fluent

Job Title

Hostess/Restaurant Server

Reference

Marlon Smith - Minister of Religion

Richard Davis - Former Employer & Educator

Phone numbers will be available upon request

Timeline

Restaurant Server

Jewels Paradise Cove
12.2022 - 03.2024

Housekeeper/Room Attendant

Grande Bahia Principe Hotel
05.2021 - 11.2022

Loan Officer Assistant (Part-Time)

Showtime Micro Financial Loan Services
06.2020 - 02.2021

Restaurant Server (Part-Time)

KRW Restaurant & Events Planning
04.2020 - 04.2021

Restaurant Hostess

Royalton White Sands and Blue Waters Hotel
12.2018 - 03.2020

Hospitality Services (NVQ-J) Level 2 - Food and Beverage, Housekeeping, Front Desk/Guest Services, Food Preparation

College of Hospitality and Vocational Skills
09.2018 - 11.2018

Caribbean Secondary Examination Council, City & Guilds - General Studies, Business, Sciences,

Marcus Garvey Technical High School
09.2013 - 07.2018

NCTVET - Data Entry (Level 2) - Crash Course

HEART TRUST NTA

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