OLDRIAN OTTLEY
Operational Excellence Leader
Kingston,St. Andrew
Summary
With over 20 years of experience in Operational Excellence, I am a Senior Project Manager at Jamaica National Group. My expertise lies in Project Management, Data Analytics, System and Business Analysis, Lean Six Sigma, and Payments Systems. Holding an MSc in International Accounting and Finance, I am also a Certified Accounting Technician (CAT), a Scrum Master Certified (SMC), a Certified Business Process Management Professional, and a Lean Six Sigma Black Belt.
I excel in leading and managing complex projects, driving business analyses, and implementing efficient solutions. My track record includes spearheading digital transformation initiatives, managing multimillion-dollar budgets, and delivering substantial revenue growth. I am adept at team leadership, decision-making, problem-resolution, and strategic planning. My unique skills and experience make me a valuable asset in any project or organization.
Overview
23
23
years of professional experience
3
3
years of post-secondary education
Work History
Sr. Project Manager
Jamaica National Group
11.2019 - Current
- Accountable for leading and managing the Payments Program Portfolio of projects as part of the Bank's digital transformation strategy
- The program is forecasted to yield incremental growth in revenues in excess of $100 million
- Managing a Budget of $65 million with the responsibility to improve the Bank's footprint in the payments industry by exploiting investments in advanced payment technologies, various card and POS products, and their supporting infrastructure
- The program focuses on future-proofing the Bank's payment capability through cutting-edge technology, innovative cards and POS products, strategic placement in the payments industry in Jamaica, growing bottom-line revenues, growing customer acquisition, and improving customer experience.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion
Project Manager
First Global Bank
11.2017 - 09.2018
- Spearheaded development of ATM Certification+EMV Implementation and e-Statement Business Cases with combined capital expenditure of over J$47.1Million
- Managing multiple project schedules, project financial reports, capital expenditures, coaching and mentoring, recruitment of project resources, training, and performance
- Communicate directly with C-level and steering committee personnel administering updates, insights, challenges, execution, and results for each project
- Established and managed all vendor relationships from negotiations to contract signing, SOWs, Procurement, Budget Approvals, Tracking Capitalization and Expenses, and Resource Budgeting.
Business Process Improvement Project Manager - Consultant
Cable & Wireless Communications
10.2017 - 05.2018
- Independent Project Management consultant responsible for re-designing and developing CWC Sales Channel Operations Process Manuals: Flow Retail Operations Process Manual, Channel Partner Process Manual (C&W Business) and Door-to-Door (D2D) Consumer Sales Manual
- The process manuals were developed in accordance with telecoms industry standard (eTom) and lean six-sigma DMAIC methodology
- The business outcome was the harmonization and standardization of the sales channel business processes across the 14 Flow markets effecting alignment with enterprise strategies and business goals.
Senior Business Analyst
Victoria Mutual Building Society
08.2015 - 08.2017
- Elicit, analyze, validate, document and manage requirements throughout the project lifecycle
- Deliver business requirements and support initiatives aimed at achieving Business Strategic goals including productivity gains, enhancing profitability and operational service level efficiencies
- Collaborate with the Project Manager in planning and budgeting phase project.
Project Manager
Ross University School of Veterinary Medicine
06.2015 - 08.2015
- Developed detailed project plans and related artifacts, gathering requirements from technical and business stakeholders
- Tracked, monitored and communicated the status of project deliverables and milestones to stakeholders
- Provided weekly and adhoc project progress reports to project sponsor and all stakeholders
- Designed physical layout of warehouse, allocation for office space and shelving for increased storage.
IT Process Engineer Manager - Regional
Cable & Wireless - LIME
11.2013 - 09.2014
- Optimized on-site IT project management and IT process improvement initiatives within core platform systems
- Managed, designed and implemented operational processes for IT Outsourced Managed Service partner based on ITIL best practices for Service Management
- Established SLA KPIs within vendor operations and formulas used to track and manage vendor performance against contractual stipulations
- Oversaw process auditing, identifying gaps in core IT systems to create business requirement document to ensure business processes and system requirements are communicated and captured in IT RFPs with vendors.
Business Process Specialist - Regional
Cable & Wireless - LIME
10.2010 - 10.2013
- Certified Business Process Management Professional within PMO projects with CAPEX portfolio of US$80M+
- Created business process models for 13 Business Units, quality controls, process design, improvement initiatives, process project management (using Workforce Management, 4G, IPTV, VOD and FTTH), process mapping and documentation for operations, programs and process compliance effectiveness
- Ensure consistent process improvement by spearheading initiatives across the region in sales, provisioning, service assurance and payment processes.
SAP FICO Functional Lead
Cable & Wireless International (Caribbean Limited)
11.2008 - 09.2010
- Successful technology professional, served as SAP Functional Lead for five (5) successful full lifecycle implementations and rollouts of SAP ECC & SRM
- Contributed to successful implementation of the Finance Shared Service Center (SSC) for 13 subsidiaries of CWC; data migration strategies
- Recommended improvements and solutions that improved and supported LIME's One Caribbean strategies, business efficiencies, quality, & processes while maximizing SAP functionality.
Bank Reconciliation Officer
Cable & Wireless St Kitts and Nevis Ltd.
04.2005 - 10.2008
Credit Control Officer/Underwriter
Delisle Walwyn and Company Ltd
01.2001 - 03.2005
Education
Master of Science - International Accounting & Finance
University Of Liverpool
United Kingdom 06.2011 - 06.2014
Skills
Time management abilities
Customer Relationship Management
Task Prioritization
Excellent Communication
Timeline
Sr. Project Manager
Jamaica National Group
11.2019 - Current
Project Manager
First Global Bank
11.2017 - 09.2018
Business Process Improvement Project Manager - Consultant
Cable & Wireless Communications
10.2017 - 05.2018
Senior Business Analyst
Victoria Mutual Building Society
08.2015 - 08.2017
Project Manager
Ross University School of Veterinary Medicine
06.2015 - 08.2015
IT Process Engineer Manager - Regional
Cable & Wireless - LIME
11.2013 - 09.2014
Master of Science - International Accounting & Finance
University Of Liverpool
06.2011 - 06.2014
Business Process Specialist - Regional
Cable & Wireless - LIME
10.2010 - 10.2013
SAP FICO Functional Lead
Cable & Wireless International (Caribbean Limited)
11.2008 - 09.2010
Bank Reconciliation Officer
Cable & Wireless St Kitts and Nevis Ltd.
04.2005 - 10.2008
Credit Control Officer/Underwriter
Delisle Walwyn and Company Ltd
01.2001 - 03.2005
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