JOAN MOODY

• Organized and detail-oriented with a strong work ethic.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Self-motivated, with a strong sense of personal responsibility.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Clean and maintain rooms
• Change linen, making beds
• Report maintenance and repair issues
• Mop, sweep and vacuum carpets
• Replenished guest room water glasses, toiletries, and paper products.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Responded to guest requests for assistance, toiletries, and personal care items.
• Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
• Inspected guest rooms to replenish soap, paper towels and toiletries.
• Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
• Collected trash and moved garbage cans from kitchen areas to pick-up stations.
• Returned emptied garbage receptacles to proper locations.
• Changed bed linens and collected soiled linens for cleaning.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Washed and put away kitchen dishes, utensils and glassware.
• Scrubbed floors with special cleaners and equipment to achieve deep clean.
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked flexible hours across night, weekend, and holiday shifts.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Strengthened communication skills through regular interactions with others.
• Paid attention to detail while completing assignments.
• Organized and detail-oriented with a strong work ethic.

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• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services, and company information.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers.

• Dust and polish all furniture
• Clean rooms, make beds
• Replace amenities